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ELC "Sneak Preview" With Brad Worthley
Wednesday, Feb. 17th
7:30 PM EST, 6:30 PM CST
5:30 PM MST, 4:30 PM PST
Plan to join us on Wednesday, Feb 17th when Alonzo will be joined by ELC Chair Daron Tandberg and our ELC Keynote presenter Brad Worthley for a special "Sneak Preview" of our ELC program in Phoenix, April 23-25.
Brad will be discussing the three sessions he will be presenting in Phoenix, including:
"Desire – Success for Life & Business” –The only thing that keeps people from achieving their goals or dreams is desire. Why do so many people want to lose weight, build their dream home, have a great relationship, or get the promotion they have always wanted but only a small percentage ever achieve it? Two people with the exact same skill set will end up with two different lives because one of them "chose” to desire the things they want more than the other. This session will have you evaluating and identifying the inner saboteur within that keeps you from living an extraordinary life. This seminar will free you from roadblocks to success and give you a step by step process on how to be more powerful in your personal or business life - It will change your life
"Exceeding Customer Expectations” (Both Internal & External Customers) – Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. What does that look like from the customer’s perspective? Brad will entertain you with great stories and hilarious examples of businesses that step out of the box and find ways to "Wow” the customer. You will learn about how customers create their perceptions of you, your employees and your business. You will walk away with actionable information with which to make changes the very same day. This session is targeted to anyone, from any industry, at any level.
"Turning Managers into Leaders” – There are very few great "leaders” in this world because we train people to be "managers”. Managing is about process and leading is about people, so this session can help people make the transition to a leader. Brad believes that it is impossible to have a service culture unless you have leaders who are trained on how to lead people in that culture. Are you a manger that asks: "Did my employees do what they were supposed to do today?” or are a leader that asks: "Did I do what I was supposed to do today, so that my employees could do what they were supposed to do?” Brad provides suggestions on how we can change our behavior just slightly, in order to greatly impact the people we lead. This session is a must for a strong company culture. This session is targeted to anyone, from any industry, who is in a supervisory role.
Remember if you register for our Executive Leadership Conference before Feb. 18th You can take advantage of our special "3 Month Payment Plan".
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Brenda is Chair of the 2010 Professional Image Awards
Dee Strickland, the 2010 Annual Convention Chair
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