Your ARCSI Ambassadors
The ARCSI Ambassadors are your "go to” resource for questions about ARCSI, about running your cleaning business, about upcoming events, or to just have someone to chat with, share your good news or brainstorm a new idea.
Ambassadors Chair
Liz Trotter, American Maid Cleaning, LLC
Olympia, WA
360-236-1337
In business since: 1992
Contact Ambassador Liz about:
- Customer Service
- Hiring & Firing Employees
- Employee Training
- Brainstorming
- Just Call to Chat
"ARCSI has been a life-line for me and my company. Previous to being involved with ARCSI it was quite difficult to move quickly in any area. Now I have personal access at almost any time to the best minds in our industry! Any idea can be implemented swiftly because the answers have already been written for me – I don’t have to reinvent the wheel each time! It has been the best investment in money and time that I’ve made for our company.”
Ambassador Co-Chair
Lanette Richmond, Life Maid Easy
Phoenix, Arizona
602-765-0666
In business since: 1997
"I joined ARCSI in 2004 when the association first started. The first thing I noticed was that many of my concerns or problems were also others’. I also was able to see that many of the things I was doing in my business I was doing well. So I got validated immediately which helped me a lot since I had no one in the industry to compare myself to until I joined ARCSI. From there my business grew leaps and bounds! I learn from others and share what I know with even more. I have found that ARCSI keeps me focused and on track to progress. It is the single most important tool for my business.”

Dawn Raffler, Clarkston Cleaning Services
Clarkston, Michigan
248-620-9410
In business since: 2001
Ask Ambassador Dawn About:
- Customer Service
- Employee Training
- Finance & Accounting
- Systems & Procedures
"Get off the bleachers and get involved!

Dee Strickland, A Zing Zap Cleaning Service
Minneola, Florida
352-227-9759
In business since 2007
Ask Ambassador Dee About:
"I truly wish I had found ARCSI in my first year of business because I learned so many things the hard way through trial and error. I appreciate the info passed on freely by a community of experienced cleaning industry owners who are truly essential for newcomers to the trade. The annual Convention, weekly phone groups, discussion forums, leadership conferences, and experienced sponsors make my ARCSI membership a worthwhile investment for my company’s future.”

Candy Kaufman, Complete Custom Cleaning Maid Service, LLC
Ixonia, WI
920 261-0707
maid.service@yahoo.com In business since 1995
Contact Ambassador Candy about:
- Company Vehicles
- Just Call to Chat
"I can't express my excitement at finding an organization with 'other people like me' out there. To be able to touch base with other maid service owners and share our knowledge and experience is priceless. Nothing can compare with the camraderie and great friendships that have evolved from the networking events at our ARCSI conventions."

Stephen Kopp, A Zing Zap Cleaning Service
Minneola, Florida
352-227-9759
In business since: 2007
"Membership in professional organizations (like ARCSI) benefits working professionals and networking.”

Peter Chakonas, Pride Klean
Wilmington, Delaware
302-994-8500
In business since: 1999

Juanita Dorsey, Dial-a-Maid, LLC
La Place, Louisiana
504-464-6243
In business since: 1998

Kathy Kindberg, A Helping Hand Residential Cleaning Professionals
Madison, Wisconsin
608-829-2444
In business since: 2006

April Lane, April Lane’s Home Cleaning
Seattle, Washington
206-527-4290
In business since: 1994

Stacie McMillan, Clean and Simple Cleaning, Inc.
Lynnwood, Washington
425-673-4733
In business since: 1991

Hillary Thieling, Sparkle Queen Cleaning Service
Chicago, Illinois
773-832-4895
In business since: 2003

Torrey Shannon, Cleaning for Heroes
Westcliffe, CO
757-536-2743
Torrey@cleaningforheroes.orgIn the industry since 2001. Cleaning for Heroes National Spokesperson since 2010.
Contact Ambassador Torry about:
- Customer Service
- Employee Training
- Employee Hiring & Firing Issues
- Marketing
- Social Networking
- Systems, Policies & Procedures
- Non-profit netowrking & Community Outreach programs
- Just call to chat!
"I think it is important to be the change you want to see around you. I've lived by the motto "One voice can can make a difference." I hope that being a part of many voices working together, we can effectively create the change we want to see in the industry. It is also an incredible opportunity to bring blessings to others by paying it forward, which is also very rewarding in return."
Amanda Babineaux, A La Maid Old
Saybrood, Connecticut
860-664-4121
info@familytreecleaning.com
In business since: 2004
Contact Ambassador Amanda About :
- Customer Service
- Marketing
- Just Call to Chat
"ARCSI has provided me with much needed support and tools that have aided in my success!”
Martha Woodward, Dusting Divas
Independence, KS
620-331-0268
mailto:dustingdivas@hotmail.com%20
In business since: 2007